Terms & Conditions

Welcome to Cacaote, your premier destination for world-class chocolates, bakery delights, and cakes, bringing the finest confectionery from around the world to India. Before you begin exploring and indulging in our delectable offerings, please read through our Terms and Conditions carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using our website.

1. Use of Website:

- You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian to use our services.

- You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

- You agree to provide accurate and current information about yourself as prompted by the registration form and to maintain and promptly update your information to keep it accurate, current, and complete.

2. Product Information:

- We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not warrant the accuracy, completeness, or reliability of any product information on our website.

- Prices are subject to change without notice, and we reserve the right to modify or discontinue any product at any time without prior notice.

3. Orders:

- Placing an order through our website constitutes an offer to purchase the products. All orders are subject to availability and acceptance by us.

- Once you place an order, you will receive an email acknowledging receipt of your order. This email is only a confirmation of receipt and does not constitute acceptance of your order.

- We reserve the right to refuse or cancel any order for any reason at any time. In such cases, we will notify you via email and refund any payment made for the order.

4. Payment:

- All payments on our website are processed securely through trusted payment gateways.

- You agree to provide accurate and valid payment information and authorize us to charge the total order amount to your selected payment method.

5. Delivery:

- We aim to deliver your order within the estimated timeframe provided at the time of purchase. However, delivery times may vary depending on factors beyond our control.

- We are not liable for any delay or failure in delivery caused by events beyond our reasonable control, including but not limited to natural disasters, accidents, or labor disputes.

6. Returns and Refunds:

- We want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, please contact us within 3 days of receiving

- Returns are subject to our return policy, which may vary depending on the type of product purchased.

- Refunds will be processed back to the original payment method used for the purchase within a reasonable timeframe.

7. Intellectual Property:

- All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Cacaote and protected by copyright laws.

- You may not reproduce, distribute, modify, or create derivative works of any content from our website without prior written consent from us.

8. Privacy Policy:

- Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

9. Governing Law:

- These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in [city], India.

10. Changes to Terms and Conditions:

- We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms and Conditions periodically for changes.

By using our website, you agree to abide by these Terms and Conditions. If you have any questions or concerns about these Terms and Conditions, please contact us at info@cacaote.in . Thank you for choosing Cacaote for your confectionery needs!