FAQS

While some of our products may contain dairy or animal-derived ingredients, we do offer a selection of vegan-friendly options. Look for the "Vegan" label while browsing.

To maintain the integrity and freshness of our treats, we recommend storing them in a cool, dry place away from direct sunlight. For specific storage instructions, refer to the packaging or inquire with our team.

Many of our products contain common allergens such as nuts, dairy, and gluten. If you have any specific dietary concerns or allergies, please let us know, and we'll be happy to assist you in finding the perfect treat for you.

Absolutely! Whether it's a wedding, birthday, or corporate event, we love helping our customers create memorable experiences with our delicious treats. Contact our team to discuss customization options and make your event extra special.

At Cacaoté, we pride ourselves on using only the finest quality chocolate, carefully selected for its rich flavor and smooth texture. Our dedication to craftsmanship and attention to detail ensure that each bite is a truly indulgent experience.

Yes, indeed! We love to push the boundaries of flavor and creativity, constantly experimenting with new ingredients and techniques to bring you exciting and innovative treats. Keep an eye out for our limited-edition collections and seasonal offerings.

Our products are made with the freshest ingredients and are best enjoyed within a certain timeframe to ensure optimal flavor and quality. While the shelf life may vary for different products, we recommend checking the back of the packaging for specific details.

Absolutely! We love collaborating with our customers to create personalized treats that perfectly suit their tastes and preferences. Whether you have a favorite flavor combination in mind or a special dietary requirement, we'll work with you to bring your vision to life

Each order is specially packed to resist heat and is express delivered to your doorstep.

Shipping costs vary depending on factors such as the shipping destination, package weight, and selected shipping method. You can view the shipping costs for your order during the checkout process before completing your purchase.

Currently, we only support shipping to a single address per order. If you need to ship items to multiple addresses, we recommend placing separate orders for each shipping address.

Once your order has been confirmed and processed, changes to the shipping address or order contents may not be possible. However, please contact our customer service team as soon as possible if you need assistance with your order, and we'll do our best to accommodate your request.